Support Center

Our team at My Cassa Systems is here to help you keep your business running smoothly. From technical assistance to hardware swaps, we are ready to assist!

Helpdesk

Direct Support

Technical, account, or billing assistance for all our merchants worldwide.

support@mycassasystem.com
SLA Status

Response Times

Standard 24h
VIP Priority < 4h
Logistics

Hardware Swap

Hardware failure? we ship a replacement once verified. please include serial numbers.

  • Serial Number
  • App Version

Contact Support

Send us a message and an expert will get back to you shortly.