Terms of Service

These Terms govern the use of My Cassa System services, cloud infrastructure, and software applications.

Service Level Agreement (SLA)

Standard Tier

Standard Support

Response time: Up to 24 hours.

Enterprise Tier

PRIORITY

VIP Priority

Response time: 1-4 hours via WhatsApp & Email.

Usage Rules

Users agree not to misuse the system, attempt unauthorized access, or disrupt cloud services. Any breach of security protocols results in immediate account suspension.

Account Responsibility

You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers and symbols).

Account Termination

My Cassa System reserves the right to terminate access for users violating security policies or failing to meet subscription obligations.

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